Why do you want to work for SunTrust?
Teller Lead Interview Questions
12,874 teller lead interview questions shared by candidates
All were STAR based focusing on customer service. Indicate you have improved and gone out of your way to better understand the customer service principles. Show that you have been accountable for mistakes and corrected them at your own personal/financial sacrifice.
What differentiates you from othr candidates interested in this position?
Why was I interested in working for Suntrust over other companies?
Describe a time that you had to handle a disgruntled customer.
When do you want to start. Tell me about yourself. What do you do to a client that is angry. how much cash experience do you have
Nothing too difficult or unexpected. They may ask you about your cash handling experience as well as your customer service experience.
Tell me if a time when you had a difficult customer.
Why do you want to work for us?
Describe a scenario when you dealt with an angry customer.
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