They asked a lot about your problem solving skills.
Teller Lead Interview Questions
12,874 teller lead interview questions shared by candidates
To describe a situation at my job how I overcome to complete a task
Where do you see yourself within the company?
Name a situation where u went up and above for a customer who was unhappy?
Have you ever experienced policy change, and how did you feel about it?
What did you do at your former job that you consider good customer service?
What makes you better than anyone else?
Why do you want to work at Capital One?
no difficult questions or unexpected questions..tell me about yourself? name a time when you had to reach a sales goal what are the steps you took to reach it? how do you handle upset customers? what is the biggest overage or shortage you have had with your drawer? name a time you had to deal with multiple customers at one time and how did you handle it? name one thing you disliked about your last job?
I had to give actual scenarios of different situations. They didn't just want to know "what would you do...." but more like "what DID you do...." I had been unemployed for months so specific situations escaped my memory; but they told me to calm down & just think.
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