What is MX , self learning style questions, etc
Tier 2 Technical Support Interview Questions
96 tier 2 technical support interview questions shared by candidates
Are you looking for a long term job.
Tell me about your last job, challenges, and future requirements
The questions pertained to my work history and technical experience. These questions ranged from "I see you have experience with "this", tell me about it?" to the more technical questions relating to your experience (status codes and SAML etc. - this will vary based on your role and experience).
What is Active directory OU.
What made you want to work for Helpware?
How would you handle a upset customer when they call in.
Describe Packet Loss to a CEO so that a 4 year old could understand it?
There were a few situational questions.
You should be able to explain what you are doing.
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