If a client wants to only book flights with trail finders how would you convince them to purchase additional products?
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Why Trailfinders? What would you say if someone was about to go with a competitor? Then a few competency based questions. Tell me about a time when you have provided excellent customer service? They also ask if you are ok with the hours and a 5 week training course, always based in central london
They asked me common interview questions, availability, work environment etc.
Explain what you think makes you a good salesperson.
What can you contribute in this role?
They asked me behavioral questions, sales, and customer service questions
Why sales? Why EF? Many behavioral questions that felt more like a conversation.
How would you desclate a call from an angry parent regarding our policy?
Do you get exhausted easily by talking to people all the time and need to take breaks to recharge?
Example of where I have engaged with people. How I overcome challenges.
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