(first interview) If you had unlimited resources, what kind of research project would you conduct?
User Experience Analyst Interview Questions
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(second interview) Tell me about your favorite app. What is a potential problem the App has? How would you go about researching that problem? How would you do the research if you only had 2 weeks to do the research? How about 1 week?
(third interview) After I presented my research, they asked questions about why I chose the method I did, how I would do it differently if I could do the project again with more resources, etc.
What is an app you use often? If you wanted to run a study to increase <some irrelevant PULSE metric>, how would you go about doing that? AKA, we are going to give you a scenario that is beyond vague, based on a horrible metric for engagement, and with zero context of the user, because someone read somewhere that a scenario based test has a 20% chance of predicting a successful candidate and we think this checks that box. How is this scenario related to UXR? We know success in UXR comes from how you work with your team, developing empathy, and understanding the user's needs/behaviors/motivations. 3 things this scenario balks against.
Imagine you’re working for [app you named]. How would you go about finding out about user pain points, if you only had three week?
Name a feature of Facebook and how you would improve it.
How will you improve the current ServiceNow current product?
What's your favorite project ?
Workshop and portfolio presentation, not anything specific
Describe how you handle user testing. Familiarity with creating and/or following style guides. Creating user stories... etc.
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