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User Support Interview Questions
9,400 user support interview questions shared by candidates
Describe a project you've worked on
They ashed technical questions, thats it
Why are you interested in the company?
What stands out to you about our company?
About UX Process and Experience, case study presentation
UX Process
Questions were around my current and past experiences, focusing on skills and on understanding my past behaviours. Questions were quite average and tone conversational and friendly.
This role requires a lot of interaction with people in addition to technical work. How do you handle that balance and manage user expectations?
What is your experience with user education, specifically regarding security topics like phishing?
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