(second interview) Tell me about your favorite app. What is a potential problem the App has? How would you go about researching that problem? How would you do the research if you only had 2 weeks to do the research? How about 1 week?
User Support Interview Questions
9,396 user support interview questions shared by candidates
(third interview) After I presented my research, they asked questions about why I chose the method I did, how I would do it differently if I could do the project again with more resources, etc.
What is an app you use often? If you wanted to run a study to increase <some irrelevant PULSE metric>, how would you go about doing that? AKA, we are going to give you a scenario that is beyond vague, based on a horrible metric for engagement, and with zero context of the user, because someone read somewhere that a scenario based test has a 20% chance of predicting a successful candidate and we think this checks that box. How is this scenario related to UXR? We know success in UXR comes from how you work with your team, developing empathy, and understanding the user's needs/behaviors/motivations. 3 things this scenario balks against.
Imagine you’re working for [app you named]. How would you go about finding out about user pain points, if you only had three week?
Name a feature of Facebook and how you would improve it.
What would you do to make it easier for less tech-savvy new user? (paraphrased)
What is your favorite part about Facebook (application, etc)? (paraphrased)
Please discuss what sets Facebook apart from other, similar web sites.
2) What are your sugestions to improve FB product and layout?
What should Facebook do to attract new users in the EMEA countries? Describe your best two ideas.
Viewing 7611 - 7620 interview questions