Do you have experience with system patching and updates, such as Windows Updates?
User Support Interview Questions
9,390 user support interview questions shared by candidates
Please describe your experience troubleshooting and supporting Microsoft 365 services like Outlook and Teams.
Tell me about your experience with identity and access management, specifically with services like Azure AD (now Microsoft Entra ID). Are you familiar with tasks like password resets and multi-factor authentication (MFA)?
How did you work with the engineering team in your previous work?
Tell me about your last role.
Tell me about methods you have used in the past.
There is a museum that wants to setup a guided tour system using existing technologies... how would you go about doing this? This was the [very basic] premise of the design exercise they had me do... although I am not recalling all the details.
2. If you are currently working, why are you looking to make a change? Is there something missing in your current position that you’d like to see in your next opportunity?
6. Do you have any experience with telephony devices? Examples: VOIP Phones, wireless phones, and headset installs.
Walk us through your design process?
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