Interview panel was good and knowledgeable
User Support Interview Questions
9,390 user support interview questions shared by candidates
- study product pages and create ideas to increase satisfaction and profitability
What projects have you worked on?
A lot of "Tell me about a time, when..." questions. Make sure all of your answers are very specific and you can give clear examples and outcomes, otherwise they will keep asking. It also included a task, to test your approach to problem solving.
What is the general UX process?
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Name one time you have had to turn around an issue during a difficult situation.
What is the current support channel with Skyscanner and how you can improve them?
What difficulties you have experienced at your previous job and how did you overcome them?
What would you do in a fast changing design environment to ensure you are on track with business goals
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