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User Support Specialist Interview Questions
9,396 user support specialist interview questions shared by candidates
Describe a time when you had to handle a difficult customer.
Everything under the sun regarding UX and UI design as if to educate themselves at my expense.
Would you enjoy working on a bunch of different projects
How do you deal with disagreement with clients?
What skills will you take away from your experience working for Facebook?
Writing test: 1 Describe a feature of facebook that you like most.
The most difficult or unexpected thing was that they contact you right immediately leaving you no time to prepare, so before you apply take you're time to prepare and they apply. other than that this question was pretty difficult: An analyst at Facebook is conducting a satisfaction survey sampling from a list of 10,000 new users. The list includes 2,500 French users, 2,500 German users, 2,500 Italian users, and 2,500 Portuguese users. The analyst select a sample of 400 users, by randomly sampling 100 users of each country. is this an example of a simple random sample?
Name your favorite app. What does it do well? What does it do it bad?
It was not a question but in the second interview it would have appeared that I was suddenly interviewing for a different position, like a bait and switch. I tried to get clarification but my emails were ignored.
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