How do you handle an angry customer?
Virtual Customer Service Interview Questions
3,288 virtual customer service interview questions shared by candidates
Introduction about myself and a few lines on a specific topic.
Name a time you helped
What is your Full Name
Describe your previous customer service work experience
Nothing unexpected or difficult
How would you deal with an unhappy co-worker, client, or customer?
Banking products, understanding with the job role
What was your previous roles and responsibilities
The interviewer ask me three time if I had worked from home. I told her yes three times. Why I was changing jobs? I told her I was On Call Supervisor 24/7. I wanted a job I could leave at the end of the day. I am available to work any hours but did not want to be supervising and on call for 80 employees. I have excellent background from American Express, she kept saying we are a 24/7 call center, I tried to explain to her I just did not want to be in supervision. Not impressed with her.
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