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      ALDI

      Engaged Employer

      ALDI Help Desk Agent reviews

      4.0

      95% would recommend to a friend

      (6 total reviews)
      avatar

      Atty McGrath

      Not enough data to show CEO approval

      47% positive business outlook

      Ratings by demographic groups

      Reviews by job title

      6 reviews
      4.0
      Jun 7, 2021

      Nice Place

      Help desk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Busy Work Nice work environment Decent Pay

      Cons

      Everything is optimized for max performance

      2.0
      Mar 5, 2019

      Call Center - BEWARE!!

      Help desk agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Snacks in the kitchen areas. -Ability to collaborate with co-workers that come from a multitude of backgrounds. -Ability to learn grocery chain POS systems and IT equipment.

      Cons

      -Cold call center atmosphere. -No telecommuting option. -Supervisors are only there when they micro-manage you to take calls. -No supervisor hindsight = agents abusing the phone system and making themselves unavailable at extended periods of time.

      3.0
      Mar 12, 2017

      Helpdesk agent

      Help desk agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Young and friendly team, salary

      Cons

      Strict pointless rules, managing inconsistent, chaotic schedule, good work not appreciated

      Viewing 4 - 6 of 6 Reviews
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