Question 1

Is ASDA a good company to work for as a Customer Service Representative?

Accepted Answer

Customer Service Representative professionals working at ASDA have rated their employer with 3.4 out of 5 stars in 178 Glassdoor reviews. This is a lower than average score with the overall rating of ASDA employees being 3.5 out of 5 stars. Search open Customer Service Representative Jobs at ASDA now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at ASDA.

Question 2

Does ASDA pay Customer Service Representative employees well?

Accepted Answer

Customer Service Representative professionals rate their compensation and benefits at ASDA with 2.7 out of 5 stars based on 178 anonymously submitted employee reviews. This is 10.5% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries and benefits at ASDA.

Question 3

How happy are Customer Service Representative professionals working at ASDA?

Accepted Answer

52% of Customer Service Representative employees at ASDA would recommend their employer to a friend. This rating has decreased by 18% in the past 12 months. Customer Service Representative professionals have also rated ASDA with a 3.4 rating for work-life-balance, 3.4 rating for diversity and inclusion, 2.9 rating for culture and values and 2.8 rating for career opportunities.

Question 4

What are the top reviewed jobs at ASDA?

Accepted Answer

Sales Assistant (474), Customer Service (384), Customer Assistant (349), Checkout Operator (334), Store Assistant (317), Retail Assistant (289), Sales Associate (280), Colleague (278), Section Leader (265), Shop Assistant (247), Cashier (215), Shop Floor Assistant (196), Customer Service Representative (194), Store Colleague (189), Home Shopping Picker (168)

Question 5

What are the pros of working at ASDA according to real employee reviews?

Accepted Answer

"The pay is good and some of the staff really know how to team play." ((in 1041 reviews)); "Colleagues are friendly and somehow manage to struggle on despite the huge pressures placed on them." ((in 952 reviews)); "Most of the people are nice and pleasant to work for and staff discount is ok wen u get the extra discount" ((in 669 reviews)); "Staff are friendly and made lots off outside work friends" ((in 508 reviews)); "Good benefits for staff and discounts" ((in 214 reviews))

Question 6

What are the cons of working at ASDA according to real employee reviews?

Accepted Answer

"Management was poor had no help once I started and not once checked to see what’s going on." ((in 1047 reviews)); "Can be long hours and tiring" ((in 528 reviews)); "We had another bad manager but they would at least help us if were struggling." ((in 516 reviews)); "You will be expected to work at the speed of light despite having no training." ((in 113 reviews)); "No work life balance if you want to advance your career or keep your job." ((in 110 reviews))

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Overtime available, but management is lacking

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