AT&T RSC reviews

Directv. It has ruined this company. It’s not about the customer anymore or really finding needs, the need is directv no matter what. No promotions, or competitive offers, when there are, they’re usually tied to directv. Encouraged to utilize questionable practices just to close directv sales. Usually the directv sale never even installs. Outdated, and often unfair observation practices. Union rarely gets anything accomplished, seems more like propaganda than actually working for employees. Often when you have an issue, you have to contact external departments, where the employees there are so incompetent, you often have to call multiple times. I’ve had to talk to 8 different people to resolve issues before. Customer service straight up lies to people, and we are often left dealing with issues rather than selling like we’re paid to do.

Managers will tell you to do sketchy things then not back you up when you get caught, didn’t pay me for my vacation after I left, work random hours and random days off,