AT&T RSC reviews

3.3

51% would recommend to a friend

(494 total reviews)
avatar

John Stankey

27% approve of CEO

35% positive business outlook

RSC employees have rated AT&T with 3.3 out of 5 stars, based on 494 company reviews on Glassdoor. This indicates that most RSC professionals have a good working experience there. AT&T is rated in line with the average (within 1 standard deviation) by RSC professionals compared to other employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

494 reviews
1.0
Jul 9, 2018

Crooks, thieves and sleezeballs

Recommend
CEO approval
Business Outlook

Pros

You get half off on att products that's about the only Pros.

Cons

The company has managers that do not care how they get numbers. Managers told reps they needed to sell Directv NOW in Unethical ways. Many reps were written up for performance review for not selling DTV Now the underhand way. Upper management does not care about Retail staff. AT&T reps need to call the retail sales support for everything and anything when dealing with customers issues. The RST department are outsource reps who are told no phone-call longer than 5 minutes. Rst refuses to help and are lazy, with no accountability. This company treats you like a thief because they give you points for being late. The commission is terrible, hourly is ok but not worth it. Managers will change your schedule without telling you losing your overtime. The union is a joke and are a bunch of lying thieves who take money and talk big but are terrible at their job. They intimidate reps and try to make management and reps life hell.

1.0
Jul 7, 2018

I would not recommend

Recommend
CEO approval
Business Outlook

Pros

Its all about being one of the good old boys. If your related to someone high up you have a job, and will be moved proactively to avoid elimination this is not a career I repeat this is not a career. Healthcare was great now its just ok.

Cons

71% commission cuts. Toxic managers. Violence in the workplace. High stress sales. Horrible up-sale products. Union that does absolutely nothing for you except take dues. Corporate employees consistently name drop bulling reps. Managers will never defend.

4.0
Jul 2, 2018

RSC

Recommend
CEO approval
Business Outlook

Pros

The pay is great as well as benefits

Cons

The environment is very numbers driven

Viewing 430 - 432 of 494 Reviews

Glassdoor has 46,474 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.