Does AT&T pay their employees well?

According to anonymously submitted Glassdoor reviews, AT&T employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at AT&T. This rating has been stable over the past 12 months.

How satisfied are employees working at AT&T?

52% of AT&T employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AT&T 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at AT&T?

Retail Sales Consultant (3751) , Customer Service Representative (1205) , Sales Representative (1071) , Technician (962) , Wire Technician (521) , Manager (507) , Project Manager (491) , Retail Management (477) , Sales Associate (457) , IHX (In Home Expert) (371) , U-Verse Premises Technician (366) , Sales Consultant (350) , Sales (334) , Software Engineer (312) , Network Engineer (294)

What are the pros of working at AT&T according to real employee reviews?

"The benefits are great and the Flex Hours are a blessing when you have kids appts etc" ((in 6075 reviews)); "• Good pay and even that depends on whether you work night shifts or not." ((in 5578 reviews)); "I work with mostly great people of all ethnicities most who are very engaged and skilled at their jobs." ((in 1373 reviews)); "Salary is good if you started a long time ago and worked your way up." ((in 936 reviews)); "The money was good but with the consolidation of sales offices and the new contract the money is going down" ((in 933 reviews))

What are the cons of working at AT&T according to real employee reviews?

"Poor Management and targets are always moving on metrics without support or knowledge of the market." ((in 2413 reviews)); "No work life balance and if you want to make money u have to hustle a lot" ((in 1724 reviews)); "Management could be a downer and annoying when you have a bad manager (half them that remain are bad)" ((in 1137 reviews)); "Long hours and lots of standing if you are not into that kind of thing." ((in 853 reviews)); "Constant restructuring and layoffs over the past 6 years has produced process and budget deficiencies." ((in 823 reviews))

What are employees saying about AT&T layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AT&T layoffs and their outlook for job security at AT&T in 2026.

AT&T reviews

3.3

52% would recommend to a friend

(41,993 total reviews)

John Stankey

44% approve of CEO

45% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.8

Compensation and benefits

3.2

Career opportunities

3.1

Culture & values

3.0

Work/Life balance

2.8

Senior management

AT&T has an employee rating of 3.3 out of 5 stars, based on 41,993 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

42K reviews

4.0

Mar 1, 2009

WHY is upper management so distrustful of all their employees ?

Retail sales consultant

Recommend

CEO approval

Business Outlook

Pros

When you are not busy you can just surf the web or play games. But the harder you work the more customers you can help . The more customers that you help the larger your commission check will be.

Cons

ALL the red tape that you have to do because the upper management really does not trust their sales people. You have to check the customers wireline status , grab 4 accessories , then print out the check. and finally write a small essay before the manager gives you a phone. every sale takes about 1 hour at least.

4.0

Jan 26, 2009

AT&T management supports you

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

AT&T management likes to make make sure that you are satified with the projects you are working on and that the company's mission plan fits in with your personal career goals and ambitions. I have received a lot of training during my career with AT&T and realized how far I have come since I started working here. The freedom to create work on good projects as a Software Engineer is correlated with the amibitions and energy you put into it. I have been proud to be a part of a large team that puts out projects we could not have done without the training and suppport management has given.

Cons

you see the ads everywhere

1.0

Jan 19, 2009

Was better at SBC, where people actually cared and moved faster and smarter.

Senior network engineer

Recommend

CEO approval

Business Outlook

Pros

Exposure to diverse technologies and new equipment. Knowing that there is money to purchase equipment required.

Cons

The company has epoused the classic AT&T culture, which means things have reverted back to the 1980s or 1970s. Work that would have taken hours takes days. Work that would have taken days takes weeks or months. Things are so process oriented and there are so many layers to prevent work from happening. The company has gone from a streamlined group of go-getters (from SBC days) to an empire of bloat that is focused on job security.

Viewing 41923 - 41925 of 41,993 Reviews

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AT&T reviews

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Ratings by demographic groups

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WHY is upper management so distrustful of all their employees ?

AT&T management supports you

Was better at SBC, where people actually cared and moved faster and smarter.

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