3.0
Jun 17, 2008
Recommend
CEO approval
Business Outlook
Pros
The AT&T name and position as market leader gives you unparalleled access to customers. This removes one of the largest roadblocks in sales…getting in front of the customer. I truly believe the products and services AT&T offers are the best in the industry.
Cons
The constant change at AT&T has resulted in a lot of internal confusion between departments. The increased pressure to cut costs and grow revenue results in less support and higher expectations every year. Sooner or later something has to give. There is only so much productivity you can squeeze out of people before you are going to see diminishing returns.