The whole system is geared to run people into the ground and destroy any individuality. Staff is merely an asset (unless on leadership career levels) and is treated like that on a daily basis. At the same time the promises to customers are severely over inflated promising world class experts.
Any initiatives for mental health support are merely for show - e.g. while the AXA/BUPA help lines are provided, the business does not show any care for welfare, and profitability is the sole margin for measure. As a Managing Director said in a large call, "best advice is to accept that life is unfair" - staff are expected to roll over and suffer instead of finding their true value, potential, or any satisfaction in their work.
Expected quality of work is abysmal, and as long as the contract is sold, that's the end of anyone's interest beyond the poor soul who needs to then deliver it.
This approach extends to mucked up aquisitions, where management has caused an exodus (50%+ resigned in 2 years, many with mental health concerns) and ruined most client relationships - the targets remain the same or even higher, and despite promises of promotions and bonuses these are withheld due to issues with performance directly caused by higher management mistakes.
Overall, company wide staff churn is astonishing - people been there for 2 years are nearing the 50th percentile of staff tenure.
Because punishing people on the ground to cover up mistakes up the chain is the true way of Accenture.
Much like creating broken solutions just to sell more work makes the balance sheet look healthy.
