It's been pretty good, but there are problems that can be sorted out.
Pros
Great benefits. Large company. Lots of potential, perhaps California is better than the Utah office. They copy the benefits over to Utah and outside of the Client Success organization I think things could be much better.
Cons
Management does not seem to get it in our department. They will not communicate with the employees and it does not seem that we have the clients interests in mind nor the employees interest in mind. This leaves us with only managers who are looking at the wrong items. If you do not have happy clients or employees the only happy ones left are stock holders and in that situation that will not last very long. To quote Dan Pink ,"When the purpose becomes unmoored from the money bad things happen." Mostly the Client Success Organization has to better themselves. They are treading water when they could really be in touch with the clients and be doing so much more.
