New Magento support management that started in October 2018 has created an environment of fear and intimidation. They have put at least one person on a PIP in each support team and fired them to scare everybody else. We feel disconnected from larger Adobe. Management has absolutely zero respect to their subordinates, especially lower ranking ones.
Adobe "Unlimited PTO" has been codified into 10 business day per year by support management. Mandatory overtime that is enforced by fear.
6-week competition with $25 gift card prize - what a joke.
