There's a few things that the company needs to change (and they are all very change-able) and please don't read this as though "he/she is just a disgruntled employee". In no specific order:
1) the company doesnt listen to its staff on the frontline, nor its customers. As a result the company tag of "arrogant" will remain.
2) the senior leadership team - in ANZ - are continuing to deteriorate the company's value, culture, market position and future success. There is no other reason for the company’s current position. There has been no strategy. The words that they SLT put up are just words. There are leaders that have been described as 'toxic', 'cancerous' 'selfish', 'non customer centric', 'egotistical and narcissistic'. The company will not achieve its desired goals until the APAC leadership team start questioning the capability and intent of the ANZ leadership team. APAC leadership spend more time in ANZ but don’t really get to the source of the issue - the local team cover up their own issues due to their incompetence and insecurity. They cannot be trusted.
There is no plan and poor leaders with no plan. I’d rather no plan with at least good people!
3) Further to some of the above points, the SLT are not in front of the customer - NO commercial leader, is in front of the customer. How can they possibly be making the right calls and adapting to the situation when they aren't listening to the customer and sales team?
