Does AllianceOne pay their employees well?

According to anonymously submitted Glassdoor reviews, AllianceOne employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at AllianceOne. This rating has improved by 36% over the last 12 months.

How satisfied are employees working at AllianceOne?

61% of AllianceOne employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AllianceOne 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at AllianceOne?

Customer Service Representative (23) , Customer Service Representative (CSR) (10) , Collections Agent (9) , Debt Collector (8) , Supervisor (8) , Call Center Agent (5) , Collections Representative (5) , Customer Relationship Manager (5) , Customer Service Agent (5) , Agent (4) , Collections Specialist (4) , Quality Assurance (4) , Collection Agent (3) , Collector (3) , Image Review Clerk (3)

What are the pros of working at AllianceOne according to real employee reviews?

"Most of the people hired are good people and good to work with." ((in 10 reviews)); "Work from home, good coworkers" ((in 9 reviews)); "Great customer service experience and training" ((in 7 reviews)); "Good benefits and no weekends" ((in 6 reviews)); "Flexible hours thats about it" ((in 6 reviews))

What are the cons of working at AllianceOne according to real employee reviews?

"Poor management and they are only worried about them." ((in 18 reviews)); "professionalism, loud, no drug testing, favoritism, seating arrangements and team changes without notice, supervisor who is controlling about the call flow, disrespectful in addressing agents, and interrupted calls to give coachings and hold accountability, harrassing behavior by following lunches and breaks making comments about getting talked about, hr and floor manager take devalue opinions, creativity, change, lack empathy, allows the abuse to continue." ((in 6 reviews)); "By it's not flipping burgers quote:the base pay is minimum wage and you only get commission if you make your numbers which depend on what clients you are collecting for and what type of debt is on your desk." ((in 3 reviews)); "No job security and anytime can fire you" ((in 2 reviews))

What are employees saying about AllianceOne layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AllianceOne layoffs and their outlook for job security at AllianceOne in 2026.

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AllianceOne

Part of TP

AllianceOne reviews

3.4

61% would recommend to a friend

(197 total reviews)

Tim Casey

61% approve of CEO

43% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Culture & values

3.4

Work/Life balance

3.2

Career opportunities

3.1

Senior management

3.0

Compensation and benefits

AllianceOne has an employee rating of 3.4 out of 5 stars, based on 197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AllianceOne employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Beratung industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

197 reviews

5.0

Nov 9, 2021

Awesome job

Debt collector

Recommend

CEO approval

Business Outlook

Pros

Awesome job and great benefits

Cons

Client hard to collect and small business

AllianceOne Response

6mo

We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.

1.0

Nov 4, 2021

The worst company I’ve ever worked for.

Customer service

Recommend

CEO approval

Business Outlook

Pros

Literally none, unless you like getting yelled at for free.

Cons

Ableism. Poor management is an understatement. HR is a joke. No paid parental leave. Verbally abusive staff. Unclear training, leading to write ups that could have been avoided.

AllianceOne Response

6mo

We apologize for any negative experiences you had during your time with us. Please get in touch with us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so we can address any lingering issues.

1.0

Nov 1, 2021

Big tobacco is a cutthroat industry

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Easy to slide by on minimum

Cons

Horrible solutions to issues, overturn.

AllianceOne Response

6mo

We're committed to learning from all feedback and are sorry to hear about your experience. Please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com to discuss how we can improve.

Viewing 133 - 135 of 197 Reviews

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Jobs at AllianceOne

Spanish Bilingual Customer Service Agent

First Party Collections

Customer Service Experts

Customer Service Experts - Spanish Bilingual

Spanish Bilingual Collections Expert (No Weekends!)