Amazon Software Development Engineer reviews

3.5

51% would recommend to a friend

(3,319 total reviews)
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Andrew Jassy

35% approve of CEO

49% positive business outlook

Software Development Engineer employees have rated Amazon with 3.5 out of 5 stars, based on 3,319 company reviews on Glassdoor. This indicates that most Software Development Engineer professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Software Development Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

3K reviews
4.0
Jan 13, 2009
Recommend
CEO approval
Business Outlook

Pros

I highly recommend Amazon. As an engineer, you have a vast amount of resources and tools to get the job done and the infrastructure is such that you don't have to bug IT to install this and that on your servers (unlike other companies). Your team takes ownership of almost every aspect of your product, so there is a lot of opportunity to improve how it runs with limited red tape. There is a huge emphasis on working on large-scale systems which is both fun and an educational experience.

Cons

As owner of your product, your team will also respond to downtime, most likely with a pager rotation. Depending on your team, you might experience some micromanagement from the Senior Management, but in my experience it happened on an occasion rather than constant basis. Also, sometimes the autonomy that teams have can be detrimental to cooperation. Some times work is duplicated instead of shared properly.

5.0
Jan 12, 2009
Recommend
CEO approval
Business Outlook

Pros

There is little bureaucracy and a relatively flat hierarchy. Many members of senior management have a technical background and are very intelligent. They are also open to ideas and respectful of other employees. One of Amazon's corporate values is frugality which usually leads the company to avoid and cut unnecessary spending such as fancy furniture for senior management, or expensive benefits packages for niche groups. Amazon is a relatively efficient, fun, profitable company to work for.

Cons

The on call schedule can be a serious burden. It limits the ability to make and keep commitments outside of work at times and can be a drain on an employee's family. They are also starting to lose their young, lean company feel. Process sometimes trumps results.

4.0
Jan 8, 2009
Recommend
CEO approval
Business Outlook

Pros

Amazon has quite a lot of smart people, and they're given free reign to solve problems the way they think best (after all, they have to deal with the aftermath). The result is a streamlined, low effort, build/deployment system, fairly low bar for building new services and tools, and the opportunity to try new things in a safe manner. the technical environment is top notch, and the important parts are implemented well enough (always some room to improve). Amazon is obsessed with metrics - when a service is deployed, part of the process is choosing metrics and monitors to ensure that any problems are caught automatically and fixed; due to the good tools, patches can be pushed out in hours, and rolled back in minutes, so responsiveness is expected. Senior management communicates fairly openly; the CEO fields questions at the quarterly meeting, and welcomes hostile or difficult questions, which surprised me. At a divisional level, I always had a good idea of where things were headed and the priorities.

Cons

Amazon will eat your life - pager rotation sucks, and if your service needs babysitting, you may not have an ops team to handle the general things. What this means is that a lousy service will take your free time and interrupt your sleep one week out of 6-8. This would be as expected for a lot of things, but some services are naturally chatty (external systems, upstreams that file a pageable ticket to find out why your service is acting up, etc.). In addition, the workload can be high if you find yourself in the wrong place - choose wisely. The downside of free reign with teams is that there is often little consistency of behavior, as each team implements what it needs; this can cause problems if you need something not offered. It also impacts crosscutting concerns - coordinating multiple teams is almost impossible. Payments is a high stress area, as is anything that supports warehouses. Having been in payments, it's getting better, but I didn't get along with one or two of the managers; I got a bit burnt out, then was denied vacation that I desperately needed and tossed on a deathmarch project., so that colors my views a bit Amazon has cheap benefits (frugality is the watchword, but it burns a bit when the most significant bennie is a bus pass). On the flip side, you are paid well if you do well.

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