Amazon Software Development Engineer reviews

3.5

51% would recommend to a friend

(3,319 total reviews)
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Andrew Jassy

35% approve of CEO

49% positive business outlook

Software Development Engineer employees have rated Amazon with 3.5 out of 5 stars, based on 3,319 company reviews on Glassdoor. This indicates that most Software Development Engineer professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Software Development Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Jun 13, 2008
Recommend
CEO approval
Business Outlook

Pros

The starting salary is extremely competitive. The hiring pipeline is also extremely efficient, empowering Amazon.com to court and successfully hire some of the smartest professionals out there. Unfortunately, those are the only positive thing I can say about the workplace itself. Outside of work, when you aren't getting paged up the wazoo by legacy applications no one in the company has any idea about, life is awesome. Seattle is a beautiful city with plenty of culture and no lack of things to do. A nice side effect of working at a place with insanely high turnover and high starting salary is that you end up with tons of young professionals, all new to the same environment and in the same stage of their lives ~ if you're one of them, there are plenty of people to meet and hang out with.

Cons

Amazon does not value its employees and this severely affects every aspect of worklife. Employees are treated as replaceable, renewable resources, not as members of a working team to grow with the company. The focus is on new hiring with the expectation that any semi-intelligent employee will leave within the first two years. New hire salary is incremented at well over 2x the rate that top members of a team are given raises. New folks regularly make 5-10K more than their tech leads who are the highest contributors on the team, breeding poor sentiment. Promotions are easily promised during crunch times requiring 100-hr work weeks and just as easily forgotten when promotion or bonus time actually does come around. Additional responsibility, both in person and in project management, are regularly compounded upon top contributors without promoting individuals to the authority such a position requires, making it difficult to get things done in a culture where cross-team cooperation is like pulling teeth. In terms of quality of work, there is no value given to developer time and no emphasis on the importance of infrastructure. Build tools are down daily and ownership is a lost concept. Scapegoating is a regular occurrence when site-wide post-mortems require heads to roll. Few things are properly documented, rarely anything is QA'ed, and as all original product engineers tend to leave within two years, nearly everything is a legacy application. The product-development lifecycle emphasizes pushing new features/products out quickly, leaving little or no time for QA cycles. The same engineers who coded the features under crunch are sometimes asked to do QA sign-off. Yet when they come back to management with lists of blocking/non-blocking bugs, they are asked to hide the lists and just to provide the sign-off. The result ends up being shoddy services held up by a company of already-overworked engineers serving constant on-call rotations who know they will be paged, but even knowing this are rarely able to figure out how to even begin debugging the systems. When I joined, every single person on the previous generation of my team had left. I later discovered that this was a regular occurrence which had already happened for the third time. All the great projects and career opportunities I had been sold on before joining were back-burner items reserved for interns and other people they had yet to sell a permanent position to. Regular employees were delegated to continuous on-call rotations for applications no one knew anything about and left to debugging bugs hardcoded years before. The overwork, stress, and lack of self-fulfillment created quite the back-stabbing team. In my first week as a new hire, I was angrily told by my mentor "Every time I sit down to get something done, you ask me a question." Later the same day, I was told by my manager "So I've talked to the team and they say you never talk to them or make use of their expertise ~ you simply putter in a stuck corner when you could just ask." As my time there progressed, I regularly discussed the lack of opportunities and the disparity between my expected and actual roles with my manager, who always promised clear action items to address my concerns ~ none of which ever happened. When I found a new team where I thought I could make a greater impact, my manager blocked my transfer, going all the way through HR to accuse of poaching. When I tried to leave the company, my manager tried to delay my resignation. Good stuff.

5.0
Jun 12, 2008
Recommend
CEO approval
Business Outlook

Pros

being surrounded by very smart and passionate people who come from all over the country, great pay and options, job growth and opportunities if you demonstrate talent, they take technology very seriously and encourage experimentation and give more than enough resources, the pride that comes from working on a mass-scale consumer product for a globally recognized company

Cons

being in seattle, the weather is horrid, coworkers just running out the clock due to being discouraged to contribute big changes to a huge corporate bureaucracy with a million constraints,

5.0
Jun 11, 2008
Recommend
CEO approval
Business Outlook

Pros

Very flexible. If you are on the right team then the work is awesome too. The pay was incredible, even as an intern. Overall I love working for Amazon. In general I get to work on interesting problems and the experience I am getting here will transfer well to anywhere I choose to go. Cloud Computing FTW!

Cons

Oncall. Politics. Lack of postive action for known issues. Some issues with reviews, especially when someone I consider incompetent gets promoted and I don't, but that is probably just localized to my team (I hope).

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