Amazon Customer Service Associate reviews

3.8

69% would recommend to a friend

(1,813 total reviews)
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Andrew Jassy

68% approve of CEO

55% positive business outlook

Customer Service Associate employees have rated Amazon with 3.8 out of 5 stars, based on 1,813 company reviews on Glassdoor. This indicates that most Customer Service Associate professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Service Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Sep 11, 2025

Don't join Amazon

Recommend
CEO approval
Business Outlook

Pros

5 days working Salary on time, i.e. last working day of every month. WFH available in few cities.

Cons

No growth. BS policies. Apart from the pros, everything else is a con.

Viewing 43 - 45 of 1,813 Reviews

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