Amazon Customer Service Associate reviews

3.8

69% would recommend to a friend

(1,813 total reviews)
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Andrew Jassy

68% approve of CEO

55% positive business outlook

Customer Service Associate employees have rated Amazon with 3.8 out of 5 stars, based on 1,813 company reviews on Glassdoor. This indicates that most Customer Service Associate professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Service Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

2K reviews
3.0
May 26, 2025
Recommend
CEO approval
Business Outlook

Pros

-Good for beginners -Good benefits -Voice (Cebu) Non-voice (Manila) -Fully remote position is available\ -PC and peripherals provided

Cons

-Stressful environment -Low salary -Pressured metrics

Viewing 70 - 72 of 1,813 Reviews

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