Amazon Customer Service Associate reviews

3.8

69% would recommend to a friend

(1,813 total reviews)
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Andrew Jassy

68% approve of CEO

55% positive business outlook

Customer Service Associate employees have rated Amazon with 3.8 out of 5 stars, based on 1,813 company reviews on Glassdoor. This indicates that most Customer Service Associate professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Service Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

2K reviews
4.0
Feb 7, 2025
Recommend
CEO approval
Business Outlook

Pros

9hrs shift. On time salary (30th) Overtime allowance (double the salary) Food allowance (1k/m) Internet allowance

Cons

Tough quality maintenance KPI No leave during sales period Rotational shift

3.0
Jan 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Job security is good compared

Cons

There is no growth opportunities internally

3.0
Jan 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits Pay Culture team engagement

Cons

the work culture is toxic and communnication between managers seems to be a problem

Viewing 97 - 99 of 1,813 Reviews

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