Amazon Customer Service Associate reviews

3.8

69% would recommend to a friend

(1,813 total reviews)
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Andrew Jassy

68% approve of CEO

55% positive business outlook

Customer Service Associate employees have rated Amazon with 3.8 out of 5 stars, based on 1,813 company reviews on Glassdoor. This indicates that most Customer Service Associate professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Service Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Dec 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Perks and benefits are a plus

Cons

No growth opportunities, stagnant and slow rate of increments. Salary is very low as compared to market standards.

Viewing 25 - 27 of 1,813 Reviews

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