Amazon IT Support Associate II reviews

3.5

66% would recommend to a friend

(229 total reviews)
avatar

Andrew Jassy

39% approve of CEO

50% positive business outlook

IT Support Associate II employees have rated Amazon with 3.5 out of 5 stars, based on 229 company reviews on Glassdoor. This indicates that most IT Support Associate II professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by IT Support Associate II professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

229 reviews
3.0
Mar 5, 2024

Hard to grow since Layoffs

Recommend
CEO approval
Business Outlook

Pros

Benefits Weekly Pay Educational reimbursement.

Cons

No overtime Not easy to get promoted or switch departments for IT Very Short Staffed and they not hiring experienced techs just entry IT staff, to save the company money

4.0
Feb 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Benefits Schedules Work from home (corporate side) Get provided equipment

Cons

Constant manager changes Raises are below a dollar No stocks given No end of year bonus L3 role so not salaried

4.0
Feb 16, 2024
Recommend
CEO approval
Business Outlook

Pros

4 day schedule, 3 day weekends Low stress

Cons

Faith in leadership has decreased due to changes over the last year and lack of advancement/promotions due to changes

Viewing 70 - 72 of 229 Reviews

Glassdoor has 251,305 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.