Amazon IT Support Associate II reviews

3.5

66% would recommend to a friend

(229 total reviews)
avatar

Andrew Jassy

39% approve of CEO

50% positive business outlook

IT Support Associate II employees have rated Amazon with 3.5 out of 5 stars, based on 229 company reviews on Glassdoor. This indicates that most IT Support Associate II professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by IT Support Associate II professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

229 reviews
1.0
Aug 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Job was fully remote and made it appealing.

Cons

Unrealistic metrics. Having to pick up an average 80-100 calls/chats in a 10 hour shift and cant miss more than two

4.0
Aug 3, 2023

It Worked!

Recommend
CEO approval
Business Outlook

Pros

They pay for Associate, Bachelors, and other vocational training.

Cons

Rotating schedules and that is about it for me.

Viewing 91 - 93 of 229 Reviews

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