Amazon IT Support Associate II reviews

3.5

66% would recommend to a friend

(229 total reviews)
avatar

Andrew Jassy

39% approve of CEO

50% positive business outlook

IT Support Associate II employees have rated Amazon with 3.5 out of 5 stars, based on 229 company reviews on Glassdoor. This indicates that most IT Support Associate II professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by IT Support Associate II professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

229 reviews
5.0
Feb 10, 2023

IT at Amazon

Recommend
CEO approval
Business Outlook

Pros

IT at Amazon are inclusive, they have a great work culture, and co-workers are great. Many things are automated, which cuts time in performing many tasks. The opportunity to network with other people and co-workers is great. Amazon is really big on professional growth and opportunities to obtain more skills. Great Corporate work culture. Compensation and other benefits such as PTO, vacation, and retirement are competitive.

Cons

Since many things are automated for ease, you may forget how to perform some tasks, which my advice would be to practice on Microsoft Server, Azure, or CISCO packet tracer if you feel certain skills are important to remember how to accomplish out of Amazon.

5.0
Feb 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Learn many new skills and able to apply what I've learned in the past. It's forever changing so I'm always learning and educating myself to stay ahead of the IT curve. Hours are great and no overtime necessary because I receive great pay. The opportunities are limitless within the IT department.

Cons

Routing shift that changes every 18 months.

5.0
Feb 1, 2023

Feedback

Recommend
CEO approval
Business Outlook

Pros

Very respectable workplace; I enjoy working for Amazon.com.

Cons

I did not see any Cons

Viewing 121 - 123 of 229 Reviews

Glassdoor has 251,364 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.