Amazon IT Support Associate II reviews

3.5

66% would recommend to a friend

(229 total reviews)
avatar

Andrew Jassy

39% approve of CEO

50% positive business outlook

IT Support Associate II employees have rated Amazon with 3.5 out of 5 stars, based on 229 company reviews on Glassdoor. This indicates that most IT Support Associate II professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by IT Support Associate II professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

229 reviews
4.0
Oct 14, 2022

OpsTech IT

Recommend
CEO approval
Business Outlook

Pros

Good benefits and four day work week is nice.

Cons

Very large company. Procedures are redundant at times. Very strict security involving searching you and your property.

5.0
Oct 6, 2022
Recommend
CEO approval
Business Outlook

Pros

Great working environment and the best part of this job is the clear expectation and how all the knowledge you need to succeed is there for you. Helpful and friendly teammates and supportive management that help to make sure you can work and succeed. Great Career advancement opportunities. Amazon provides many resources to further your education, even if it's not related to your job Amazon has great benefits

Cons

Because the company grows so fast and everything is constantly changing, it can be difficult to nail down some cohesion when it comes to policies and procedures.

4.0
Oct 3, 2022
Recommend
CEO approval
Business Outlook

Pros

Amazon doesn't want you to stay in a stagnant position, they want to help you advance your career Amazon provides many resources to further your education, even if it's not related to your job Amazon has great benefits including health/dental/vision insurance, life insurance, injury insurance, 401k, stock purchasing program, legal assistance, etc.

Cons

Because the company grows so fast and everything is constantly changing, it can be difficult to nail down some cohesion when it comes to policies and procedures. What you thought was the correct way to do something can quickly become outdated, so it takes getting used to. The divide between the IT departments and the Operations departments can be a little frustrating. You're constantly trying to fix broken things in a large warehouse, but I would hazard that this is not Amazon specific.

Viewing 136 - 138 of 229 Reviews

Glassdoor has 251,317 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.