Amazon IT Support Associate II reviews

3.5

66% would recommend to a friend

(229 total reviews)
avatar

Andrew Jassy

39% approve of CEO

50% positive business outlook

IT Support Associate II employees have rated Amazon with 3.5 out of 5 stars, based on 229 company reviews on Glassdoor. This indicates that most IT Support Associate II professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by IT Support Associate II professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

229 reviews
5.0
Aug 24, 2022

Amazing place to work

Recommend
CEO approval
Business Outlook

Pros

It's always Day1 with amazon. Never saw a company that is so customer obsessed and thrive for being better everyday. excellent work culture with decent pay. The work culture and worklife balance is amazing.

Cons

No cons as of now

4.0
Aug 23, 2022
Recommend
CEO approval
Business Outlook

Pros

You don't just work by yourself. You also have many peers globally that you work with and partner up with. You get to learn from other senior members and lots of friendly team members that will help answer your questions. It is also a great place to start your IT Career into Networking related field as both entry level and intermediate level. Benefits are amazing and so far other field IT Technician Jobs cannot beat the pay and benefit for those who just starting their career path into the IT world.

Cons

Too many changes, and with high turn over rate leads to too many user errors that ends up having IT to always fix the problem that isn't an IT problem that ends up being an IT problem. Job Security.

Viewing 148 - 150 of 229 Reviews

Glassdoor has 251,298 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.