Amazon IT Support Associate II reviews

3.5

66% would recommend to a friend

(229 total reviews)
avatar

Andrew Jassy

39% approve of CEO

50% positive business outlook

IT Support Associate II employees have rated Amazon with 3.5 out of 5 stars, based on 229 company reviews on Glassdoor. This indicates that most IT Support Associate II professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by IT Support Associate II professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

229 reviews
5.0
Jun 27, 2022
Recommend
CEO approval
Business Outlook

Pros

Many tools to advance internally, and externally from certificates, on job experience, to furthering education. Financial and scheduling support for life changing events like going back to school, becoming a parent, death in the family and more. Pay is great and competitive especially in this market. Great people to work with, and very helpful especially when new to the IT environment or Amazon. Great benefits, and time off accumulation. Overall a great environment to work, and very diverse and inclusive.

Cons

Must work onsite and be willing to work holidays and/or nights. Sometime repetitive during downtime, mostly just fixing printers and/ or scanners.

5.0
Jun 20, 2022

Hello

Recommend
CEO approval
Business Outlook

Pros

Working 4 10 schedule, Education and Skills Upgrade Medical Benefits

Cons

Internal pay is less than external Hard to move from L3 to L4 Night shift

Viewing 163 - 165 of 229 Reviews

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