Amazon IT Support Associate II reviews

3.5

66% would recommend to a friend

(229 total reviews)
avatar

Andrew Jassy

39% approve of CEO

50% positive business outlook

IT Support Associate II employees have rated Amazon with 3.5 out of 5 stars, based on 229 company reviews on Glassdoor. This indicates that most IT Support Associate II professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by IT Support Associate II professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

229 reviews
3.0
Dec 17, 2021
Recommend
CEO approval
Business Outlook

Pros

Plenty of OT available Casual dress code Opportunities to advance

Cons

Extremely loud working environment since it is in a warehouse Little support from managers/coworkers Repetitive work and it gets boring very quickly

5.0
Nov 26, 2021

Review

Recommend
CEO approval
Business Outlook

Pros

Great place to work for

Cons

Less technical work than I would like to see in this role.

5.0
Nov 23, 2021

Excellent Employer

Recommend
CEO approval
Business Outlook

Pros

- Good compensation and great benefits - Tons of opportunities for promotion and career advancement - Good work/life balance - Great work environment - Great people and culture

Cons

I won't sugar coat it, the workload is pretty high. Being an hourly employee ensures I'm not working 60+ hours a week, but while I'm there I feel like I'm barely treading water. A lot of it though is due to staffing shortages at the moment, and from what I understand has not always been the case.

Viewing 199 - 201 of 229 Reviews

Glassdoor has 251,237 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.