Amazon is an incredibly demanding workplace. If you've ever felt like a cog in the machine at other companies, Amazon takes it a step further you become the grease between the cogs, to be replaced periodically.
Training and Development
In my department, there was little to no investment in employee training. Despite multiple requests for external courses to upskill my team, all were denied. I resorted to self-learning and subsequently training my team to bridge the gaps.
Management Culture
Many managers prioritize their career progression over the development of their teams. I observed some long-tenured managers cycling through employees in a "churn and burn" manner to secure their own promotions. This behavior severely impacts team morale.
Stack Ranking and Performance Reviews
Amazon employs a stack-ranking system, despite public denial of its use. Every year, I was required to rank my team, even though they were already operating as a skeleton crew, performing exceptionally under challenging conditions. Performance reviews often involved heated debates to defend team members, ensuring operations wouldn’t collapse due to inadequate staffing.
Additionally, employees are not informed about their detailed performance evaluations. Ratings are communicated as "below the bar," "meets the bar," or "exceeds the bar," but the actual assessment is often decided well before feedback is collected from peers.
Promotion Challenges
Promoting team members was a grueling process. I spent two years advocating for one individual’s promotion, only to face continuous resistance from competing managers, shifting goalposts, and organizational politics. This disheartening behavior repeatedly undermined team morale.
Workplace Culture
While Amazon promotes collaboration, the reality is different. Employees often compete against each other due to the ranking system, which can discourage teamwork. Leadership principles, though emphasized, are sometimes weaponized during disagreements, creating a toxic environment.
In my tenure, I witnessed unprofessional conduct, including being yelled at by Directors on multiple occasions. Complaints to HR about such behavior often led to no consequences. In fact, some leaders with a history of inappropriate behavior were promoted, further demoralizing employees.
Compensation Practices
While Amazon’s compensation package appears attractive initially, much of the stock-based compensation vests in later years, often beyond the average tenure of employees. For example, stocks awarded in 2024 may not fully vest until 2027. This structure means many employees never realize the full compensation they were promised.
Final Thoughts
I would only recommend joining Amazon if you have a clear, strategic goal to leverage the experience. The company demands a lot and provides little in return, so it’s essential to ensure your personal objectives align with what Amazon can offer.
