Amazon Operations Manager reviews

3.5

58% would recommend to a friend

(2,233 total reviews)
avatar

Andrew Jassy

56% approve of CEO

60% positive business outlook

Manager Operations employees have rated Amazon with 3.5 out of 5 stars, based on 2,233 company reviews on Glassdoor. This indicates that most Manager Operations professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Manager Operations professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Feb 8, 2010
Recommend
CEO approval
Business Outlook

Pros

Startup environment Smart, hardworking, generally fun, people. Good stock grants (when stock price is high) Pride in creating an unmatched customer experience. I wasn't in a technical role but in my group the sw developers (SDEs) were great! Relocation package. Ask for it and they will give it. Convenient work locations if you live in Seattle Subsidized mass transit

Cons

Duct-taped back end systems. Amazon is a great customer experience, but better to not know what's going on behind the scenes. Vastly different environment/culture between groups Unnecessary meetings (on many days back-to-back for 8 hours) Absolutely no requirement for people management skills or even some basic level of self-awareness of your own abilities to be a manager at Amazon. In my group a voluntarily terminating employee was given severance pay because a manager's conduct was (in my opinion) actionable, but the manager was given no reprimand and continued to have more employees placed as direct reports. Competing for resources/funding sometimes lends itself to a reality show "today's challenge" environment. I couldn't care less about work/life balance and am a life-long workaholic, but there is absolutely no downtime in some roles. The job I was in broke me and I've now changed careers due to my experience. Ask your recruiter what the turnover rate is in the organization you are interviewing in. They know - everything at Amazon revolves around metrics. People generally don't quit in high numbers with a manager/org that has their back and treats them right.

5.0
Jan 25, 2010
Recommend
CEO approval
Business Outlook

Pros

Amazon is a fast paced business that prefers to act rather than wait indefinitely for the perfect solution. The organization is very flat, so responsibility is yours for the taking. They take leadership very seriously, and expect great things from their managers every year.

Cons

Can be long hours, but that comes with any operations job.

3.0
Mar 26, 2009
Recommend
CEO approval
Business Outlook

Pros

Good, profitable company to work at. It's really one of the very few retail companies that are doing well despite the current economic downturn. The company truly values and is, indeed, obsessed with serving customers...so that is a good side (maybe good for long term)

Cons

Seems there are 3 different parts of the company; marketing, operations and technical...not sure if those 3 functions are as integrated as they should.

Viewing 2230 - 2232 of 2,233 Reviews

Glassdoor has 251,140 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.