Amazon Operations Area Manager II reviews

3.2

42% would recommend to a friend

(6,315 total reviews)
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Andrew Jassy

49% approve of CEO

51% positive business outlook

Operations Area Manager II employees have rated Amazon with 3.2 out of 5 stars, based on 6,315 company reviews on Glassdoor. This indicates that most Operations Area Manager II professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Operations Area Manager II professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Aug 25, 2013
Recommend
CEO approval
Business Outlook

Pros

Exposure to all aspects of business, good compensation, opportunity to advance both vertically or horizontally, good networking, excellent distribution experience.

Cons

Upper management is very rigid, expectations are often unrealistic, relatively poor working environment (no AC in Las Vegas DC), culture is "cultish", things move so fast the human element is often lost, many hourly employees are extremely dissatisfied and are challenging to manage.

1.0
Aug 7, 2013
Recommend
CEO approval
Business Outlook

Pros

Great people that are smart and are capable of doing the position. Generous with relocation benefits. Very nice stock offerings. The first week of training you meet ~50 new managers and make some really good friends. Then 3 months later you attend "Planet of the Ops" and get to spend another fun week with the friends you made the first week.

Cons

Overall it was a regrettable experience and only served to make me regret leaving my previous job and appreciate what I had before. From the beginning I was lied to about what to expect and told things that enticed me to join them. I had hoped working there was a great as being a customer. After you get through their intensive interview process, you will feel like it is a great place to be and that it is everything that you wanted in a job. After they moved me and started at my sight, I realized I had made a mistake. That was only within the first 3 weeks of being there. Associates and mangers are treated as numbers. Your input is not regarded in any decisions and you must accept whatever senior management wants. If you are a leader that cares about the people that work for you, this is not the place to be. Everyone is treated as if they are disposable. During my time there, I saw approximately 30 managers leave from various levels. That equated to an almost 30-40% loss in management. With the losses, no one was replaced and the work volume was dumped on those that remained. When new managers are brought on they send them to a one week training at another facility with 50 other managers to prepare for your new job. The week there is great, but it truly does not prepare you for the madness that is to come. Every week they have 50 new managers in that training. What does that tell you that they can hire 50 new managers every week and continue to always have open positions? They will say it is all the opening of new FC's and constant promotion to higher levels, but the reality is attrition. I asked specifically during my interview and that is the response I got. So if you have read all of this, be careful what you wish for, being employed there is not as great as being a customer.

4.0
Aug 1, 2013
Recommend
CEO approval
Business Outlook

Pros

Fast paced, day goes by quickly. Freedom to run area as you see fit. Senior management receptive to suggestions and changes. Good associates.

Cons

No work/life balance. Short sighted at times as the push for continuous improvement doesn't allow for systems to become established and work. Difficult to remove under-performing employees.

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