Amazon Operations Manager reviews

3.5

56% would recommend to a friend

(2,219 total reviews)
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Andrew Jassy

57% approve of CEO

60% positive business outlook

Operations Manager employees have rated Amazon with 3.5 out of 5 stars, based on 2,219 company reviews on Glassdoor. This indicates that most Operations Manager professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Operations Manager professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Feb 25, 2010
Recommend
CEO approval
Business Outlook

Pros

Innovative company Good compensation and benefits Room for professional growth and advancement

Cons

- Priorities are constantly changing so that you don't know what you should be focusing on and you are not able to accomplish much because you get pulled from one project or priority to the next - Work is piled on you so that you learn to manage NOT doing things and ignoring requests just to keep you head above water - this is not something I felt good about in trying to do my job - Performance feedback and professional development advice was inconsistent from one of my superiors to the next - Their motto is "work hard, have fun, make history" - the fun part s definitely not there. As managers we were afraid to talk to eah other on the shop floor and be seen smiling or enjoying ourselves for fear that a senior manager would see us not being serious & professional enough. -Work/life balance - that is practically non-existent.

2.0
Feb 8, 2010
Recommend
CEO approval
Business Outlook

Pros

Startup environment Smart, hardworking, generally fun, people. Good stock grants (when stock price is high) Pride in creating an unmatched customer experience. I wasn't in a technical role but in my group the sw developers (SDEs) were great! Relocation package. Ask for it and they will give it. Convenient work locations if you live in Seattle Subsidized mass transit

Cons

Duct-taped back end systems. Amazon is a great customer experience, but better to not know what's going on behind the scenes. Vastly different environment/culture between groups Unnecessary meetings (on many days back-to-back for 8 hours) Absolutely no requirement for people management skills or even some basic level of self-awareness of your own abilities to be a manager at Amazon. In my group a voluntarily terminating employee was given severance pay because a manager's conduct was (in my opinion) actionable, but the manager was given no reprimand and continued to have more employees placed as direct reports. Competing for resources/funding sometimes lends itself to a reality show "today's challenge" environment. I couldn't care less about work/life balance and am a life-long workaholic, but there is absolutely no downtime in some roles. The job I was in broke me and I've now changed careers due to my experience. Ask your recruiter what the turnover rate is in the organization you are interviewing in. They know - everything at Amazon revolves around metrics. People generally don't quit in high numbers with a manager/org that has their back and treats them right.

5.0
Jan 25, 2010
Recommend
CEO approval
Business Outlook

Pros

Amazon is a fast paced business that prefers to act rather than wait indefinitely for the perfect solution. The organization is very flat, so responsibility is yours for the taking. They take leadership very seriously, and expect great things from their managers every year.

Cons

Can be long hours, but that comes with any operations job.

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