Pros
Free coffee, wifi and parking.
Cons
While it used to be a great place to work, it has now turned into a complete disaster. The “It’s Always Day 1” principle is constantly thrown around, but it’s become nothing more than an excuse for inconsistency. They roll out new tools and processes without proper planning or training, and then expect employees to deliver results at an unrealistic pace. When a foreigner was in charge, the work environment was much better—structured, supportive, and collaborative. But ever since a Filipino took over management, everything has gone to garbage. The work culture has become toxic, with no regard for employee well-being or realistic goal-setting. Communication is a mess, and concerns are ignored, leading to a workplace that feels chaotic and exhausting. Managers who genuinely care about their agents are the ones who suffer, while those who just comply with the whims of upper management get all the credit. As an employee, you don’t matter as a person—they’d rather replace everyone with new hires who don’t know the culture and won’t push back. Good luck to anyone who decides to work here; you’ll need it.
