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      Amazon

      Engaged Employer

      Amazon Quality Service Associate reviews

      3.5

      62% would recommend to a friend

      (358 total reviews)
      avatar

      Andrew Jassy

      67% approve of CEO

      61% positive business outlook

      Ratings by demographic groups

      Quality Service Associate employees have rated Amazon with 3.5 out of 5 stars, based on 358 company reviews on Glassdoor. This indicates that most Quality Service Associate professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Quality Service Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      358 reviews
      2.0
      Feb 7, 2026

      Great Infrastructure and Perks, but Compensation is Below Industry Standards

      Associate, quality services
      Recommend
      CEO approval
      Business Outlook

      Pros

      Infrastructure: The working area and office facilities are excellent and well-maintained. Employee Engagement: The company provides nice gestures like New Year and Diwali gifts. Team Culture: There are regular team lunches (about 4 times a year) which help with networking. Internal Mobility: Depending on your manager and luck with your team, there are opportunities to move from manual testing into automation or technical roles like Support, QA, or QAT.

      Cons

      Low Compensation: Starting salary is around ₹21,000 with very low annual increments (roughly 9% or ₹1,890), which does not match the brand value or the effort required. Career Perception: Outside of Amazon, the work is often viewed as "Non-Tech" because it is primarily manual testing. Limited Automation: Automation opportunities are not guaranteed; it depends heavily on your specific team assignment. Budget Constraints: Team outings are limited to lunches with strict budget caps; there are no company trips or larger offsites.

      4.0
      Jan 29, 2026

      Fast pace company

      Qa analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Always innovating, big chance to learn latest tehnologies.

      Cons

      No time to breath and take to decompress from the constant pressure.

      Viewing 10 - 12 of 358 Reviews
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      Glassdoor has 251,165 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.