Amazon Quality Service Associate reviews

3.5

62% would recommend to a friend

(358 total reviews)
avatar

Andrew Jassy

67% approve of CEO

61% positive business outlook

Quality Service Associate employees have rated Amazon with 3.5 out of 5 stars, based on 358 company reviews on Glassdoor. This indicates that most Quality Service Associate professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Quality Service Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

358 reviews
3.0
Sep 22, 2025
Recommend
CEO approval
Business Outlook

Pros

-Good coworkers who are decent to work with and some can even become friends -For me, the health/retirement benefits were decent and provide worker's comp if injured -The time off request system was easy to use -Some PPE is provided at no extra cost

Cons

-I felt like the inventory quotas management expected were unnecessary and couldn't always be met. -Physical labor can wear you down after a while -You have to be careful not to get injured and for a woman, sometimes bins or boxes can be heavy to carry on your own and it's inconvenient to ask for help that much -When one facility shut down, I had to travel farther away to another one I transferred to, which really ate my gas.

Viewing 22 - 24 of 358 Reviews

Glassdoor has 251,178 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.