Amazon Customer Service Representative - Remote reviews

2.7

58% would recommend to a friend

(8 total reviews)
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Andrew Jassy

58% approve of CEO

99% positive business outlook

Reviews by job title

8 reviews
2.0
Apr 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Got hired in 2020 when they were desperate for anybody during COVID. Pay started at $15/hr and immediately had benefits. Had an absolutely fantastic Team Lead.

Cons

High pressure to meet metrics which were partially based on customer experience reviews (not all customers leave reviews so not sure how that's fair). Most customers calling in were horrible to deal with; I cried daily. I exceeded the metrics set for me, never called off work, was honest and trustworthy and I was laid off after 9 months on the job.

Viewing 4 - 6 of 8 Reviews

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