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      Amazon

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      Amazon Senior Operations Manager reviews

      3.4

      55% would recommend to a friend

      (248 total reviews)
      avatar

      Andrew Jassy

      36% approve of CEO

      75% positive business outlook

      Ratings by demographic groups

      Senior Manager, Operations employees have rated Amazon with 3.4 out of 5 stars, based on 248 company reviews on Glassdoor. This indicates that most Senior Manager, Operations professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Senior Manager, Operations professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      248 reviews
      4.0
      Jun 15, 2026

      Pros and Cons

      Senior operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Challenging environment that will push you to grow as a leader.

      Cons

      Not all the leadership principals apply the higher you get.

      3.0
      May 5, 2026

      Global opportunities hindered by conflicting KPIs and poor work life balance

      Senior operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay vs area but levels out as you move senior roles Opportunities to work on global scale Internal moves are possible laterly cross and intra boarder which is a large benefit vs smaller business or less established.

      Cons

      Too many conflicting KPIs in up and downstream teams working against eachother Mental health and worklife balance only apply's to L1-3. L4+ this is "part of the job" or PIP. Business Values external experience more than internal often setting a higher bar for internal promotions than for external hires even though this should be the opposite per hiring. High Burnout culture with <2 year tennure team. DEI can be over creating reverse racism/sexism. L7+ seems to focus on KPI, XBRs and do not drive actions or solve problems. Only as good as your last 6 months talent review cycle.

      Viewing 1 - 3 of 248 Reviews
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      Glassdoor has 251,122 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.