Amazon Ambassador/Associate reviews

The worst thing about this job is the constant management turnover. As soon as you get used to somebody they are gone. I understand that they want to move on up, but for some reason they have to go to another facility to do that, when that particular job opportunity is also opening up in same facility. It doesn't make any sense. They also have a bad habit of hiring outside the facility and not promoting from within as much as they should. I don't know if there is some sort of quota the facilites have to go by, but plenty of associates have applied for tier 3 jobs only to have another employee from another facility get the job. This last peak season we had issues with filling hiring slots. Amazon has been in our town long enough for the whole place to know what it is like to work here. I have heard from people "on the street" ask me what is going on over there, as they know people who have worked here and they do not want to go back. Every time it has been about the picking department. They all say the same thing; "we feel that we are set up to fail". Until the pick department takes care of this problem the hiring for peak may get worse and worse. The associates who work in the facility do not like to go to pick, and it has been like this for the 5 years I have been there. I have read the VOA board and their has yet to be any solutions for the problems with the department.

Working hard is a Pro and a Con. The bad side is the harder you work, the more they expect. They take everything you have and you do not get a whole lot back. Sometimes your reward for working hard is mandatory overtime. Over the last year, our perks have changed for the worse. We used to get $10 and $20 Amazon gift cards, and last peak that turned into $5 gas cards. When I found this out it was pretty discouraging. As much as this company makes you would think that the perks would be getting better, not worse! We just had a rate increase for my department, which is no big deal, but there was no compensation for it. As far as work/life balance, that is still pretty bad. For associates it's not near as bad as managers, as Amazon will suck your life away. As I said in the Pros, Amazon is customer centric to a fault. The company needs to compensate for the hard work of the employees. I believe that if they did this, then the attitude of alot of the employees would change for the better, as there is quite a bit of behavioral problems and negativity. As I mentioned in the Pros, my FC got AC for the summer, so at the least we dont feel like we are working in a sweat shop.