Amazon reviews

3.5

60% would recommend to a friend

(209,088 total reviews)
avatar

Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,088 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

209K reviews
1.0
Dec 17, 2017
Recommend
CEO approval
Business Outlook

Pros

Great training. Very patient and detailed

Cons

At 10 pm CST you must log onto the website and try to claim hours. Three weeks in a row I have been successful to claim 4 hours. They push the idea of your get pick your hours. Reality is they have way to many employees fighting for any shift.

1.0
Feb 25, 2012
Recommend
CEO approval
Business Outlook

Pros

Pro's at Amazon include great customers and some co-workers. There are lots of very smart, motivated, professional people at this company. Working with them can help you raise your game. Also, should you be both lucky and smart with your expectations, with the right if timing when joining Amazon you can make decent money over their 4 year vesting cycle. Thats provided the stock is low enough to see the effort pay off. Oh, you can bring your dog to work. I have no regrests for having worked at Amazon. I knew what I was signing up for when I joined.

Cons

Downsides are many. Start with that you are working in dog-years. You will work harder then you ever have before. Next the number of not-so-great internal customers and crummy co-workers overbalance that of the good ones. A good size group of people at Amazon are overloaded, working insane hours to just keep ones' head above water. Next there is a much larger group that floats along, doing passable work and maintainig relationships to stay in place. Then there is a small number of "chosen" few, those who benefit from their managers favor with decent hours expected for work and favoritism for advancement. So those doing the majority of work are in the minority. Another big issue comes up when reviews come around and a single digit percent of the population is to be managed out. This can have to do with performance, but it can also be that your manager just likes someone else better. To bad, but Amazon has to "keep raising the bar." The average employee may get a small increase and a little bit of stock. Those with favor from the boss get a nice batch of RSUs and cash, too, as a bonus (Dont let them tell you theres no cash bonus - its there just for a few). Just remember that if you are getting an offer from Amazon know that they will try to shill you coming in the door and screw you while you are there, So dont take the first offer. Make sure to get as much stock and base as you can because you will not see much of an increase over time, nor much additional stock grants even if you do a great job. Then there are the managers and mid-level leadership. When I joined Amazon there was a good size population of good, even great, managers. Those who wanted to help those around them succeed. Over time these people have left, only to be replaced by the average Amazon manager. This person does not care about you. He cares about his bonus (see above). He wants his manager to be happy and show the love. You are just a way for him to benefit. This deportment of a manager is not uncommon; its anywhere. Its just that the bad actors have an added fuel of the Amazonian attitude. The Amazonian attitude is a cocky, I'm-so-much-more-smarter-than-you, obnoxious, the world owes me attitude. Kind of like a smart mouthy kid who takes the ball home when he doesnt get his way. A majority of the managers at place really have this aura, as do many many others. The place reeks of this cocky snarkyness. And you'll be that way, too, if you work there. It creeps in and takes over. You might not know its there until your spouse tells you so. Then again you are smarter then your spouse! Ha! They couldnt get a job at Amazon!! You might not know you have the attitude until after you leave the company. Then its a hangover when you go to your next company. Amazon thrives on a culture of argument. You want to win? Better have good metrics and a stomach for confrontation. If you cannot argue well you will be eaten for lunch. At any and all levels across the company. That attituide doesnt work in the real world where you coorperate with your peers and co-workers, say please and thank you, are polite. Try some of that argumentive agressive manner with yor new company and it will be noticed in a negative light. And then there is Amazon HR and recruiting. Amazon was at one time a great place to go to work and prove oneself. If you could make it there you showed to the world that you had great skills. Thats no longer the case. The team has grown huge and the bar for competency has dropped. The lower it goes, the more recruiters they hire. And the bar drops again. The chosen few I spoke of above is really the case in HR and recruiting. Sad, but true. Win your managers favor and you'll go far. In sum my opinion is that Amazon is not a classy company. That venier of friendliness to the outside world hides the crass, boorish behaviors within the company. Want to work there, great! Yes, if you want to you can bring your dog to work, and/or dress like a street person. Just know theres a price to pay for the opportunity.

1.0
Aug 16, 2015
Recommend
CEO approval
Business Outlook

Pros

* Awesome customer focus - you'll learn what customer focus really means, instead of the half-hearted stuff you see in most other companies. * If you're an adrenalin junkie, who always likes to be on edge, racing against the clock in an imaginary race, you'll like it here. DISCLAIMER: You'll get tired of it pretty soon though.

Cons

* This place scars you for life. Read more at the end of this section. * Forget your life, health and everything else if you want to be successful here. To the company, you're just a resource to be used till you're all used up and then discarded. That, they say, is the price of success. * If you're someone who likes your 7 hours of sleep a day, stay away. * If you're someone who has hobbies that take more than a few seconds of your time, stay away. * If you're someone who has a family that you'd like to spend more than a few seconds of a day with, stay away. * If you have friends who you want to talk to more than once a year, stay away. * If you're smart, stay away - you can land a job at a much better work place. The work here isn't technically challenging at all; it is challenging in the sense that you're woken up in the middle of the night and have to fix things however you can, however quickly you can, so that you can be in to work the next day. * If you think you'll learn how to write good code or design complex systems, think again - you're just going to fight fires and write hacky code to quickly patch up someone else's mess. The aim is just speed and secondly, something that works somehow, and the end result is an unprofessional and messy codebase, which even the worst coders in my class in college would've been ashamed of. * Their oncall system is probably the worst. A NOTE TO THOSE WHO ARE ABOUT TO JOIN AMAZON, OR THOSE WHO RECENTLY JOINED: * If you can turn down your offer and continue interviewing elsewhere, I'd suggest doing that. * If you've got no other option, or if you've recently joined, give it a few months; don't assume things will improve - they never do. My first month was an excellent representation of the other 22 months I stayed there. * Keep coding on the side to keep up your design skills. I personally know so many people who were scared to interview at other places, since they felt they'd lost all skills. If you feel the same way, don't worry - some open source coding is good enough to bring you up to scratch. * Don't let their ridiculous stock vesting cycle trap you! You'll lose most of your stocks whenever you leave. * If you realize you're starting to have more headaches, or your blood pressure is beginning to get higher, or if you face any health issues whatsoever, just put in your papers. Those are the first symptoms that things are beginning to go downhill. The adrenalin junkie lifestyle is not for everyone and there's no shame in quitting. * This place scars you for life. I'm still suffering the after-effects, almost 3 years after I've left, and my health is slowly improving (thankfully) now. It also changes your mindset and how you react to things that are normal at a workplace. Less than two years there, and my instinctive reaction to a problem at work has become figuring out a hack; just focus on the extremely short-term and forget about the medium and long-terms. I've also realized I now had trust issues at work. I initially looked at teammates in my new workplace (one of the best companies to work for) as potential backstabbers. I could go on and on, but long story short - STAY AWAY! You do NOT want to ever work here. Unless you don't appreciate your current employer - in which case, go work for Amazon for a year and return to your old workplace. After working for Amazon, anywhere else will seem like heaven!

Viewing 73 - 75 of 209,088 Reviews

Glassdoor has 250,413 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.