Amazon Senior Software Development Manager reviews

3.8

43% would recommend to a friend

(91 total reviews)
avatar

Andrew Jassy

40% approve of CEO

73% positive business outlook

Senior Manager, Software Development employees have rated Amazon with 3.8 out of 5 stars, based on 91 company reviews on Glassdoor. This indicates that most Senior Manager, Software Development professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Senior Manager, Software Development professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

91 reviews
5.0
Mar 3, 2016
Recommend
CEO approval
Business Outlook

Pros

From my experience at other large tech companies, I'd say that Amazon stands out as being challenging. At other tech companies, you may have more vacation days. At other tech companies, you may have more perks. What you are unlikely to have at another tech company is a role which allows you to stretch yourself to the limits. I've repeatedly heard and agree that at Amazon, you'll have a role similar in scope to a role occupied by 6 people at Microsoft (for example). You'll have to drop 80% more things on the ground to be able to stay sane considering any reasonable person would say a team should do the job you're doing solo. On the other hand, this means that assuming you are (or become) great at time management, you get to have influence over a significantly larger portion of the company than you could otherwise. I'd also say that Amazon is significantly more excited at getting into every type of business imaginable. We have an extremely active process for any good idea which can lead to "Sure, we'll fund that new business". Take all the AWS services for example. This is much more true than was my experience at Facebook or Microsoft, where it was significantly less likely to move forward. I also feel you have a great amount of control at Amazon over your personal work experience. Some people work 12 hour days, always say "yes" when new work comes up, and they're surprised when they end up burnt out. Others can work consistent 8 hour days, still move their careers ahead, yet have learned those crucial prioritization/"no" skills. Working from home, working odd hours, doing internal extra-curricular activities/projects.. all within the control of someone who's excited to be involved and do things. Career growth is only limited to your own abilities. I've seen over the years some great people rocket upwards in the company, always being stretched by their management chain because they've proven capable of taking on more. I love that Amazon is growing so much (across so many types of businesses) that it is up to an individual to decide how/where/when they'll grow their career.

Cons

I would say the most clear downside is that Amazon is brutal to someone who can't manage their own time. That's the most common situation I've seen where someone didn't do well at Amazon. Saying "no", prioritizing and dropping things on the floor when needed is a crucial skill. As I mentioned in my pro section, we often have 1 person doing the job a whole team really should be doing. So you're going to have to figure out how to accomplish the bare minimum frequently to avoid being a total failure, while looking successful, while trying to hire more people for your team :) If you have no interest in building a great career, and want to just relax in your job, it's unlikely you'll be successful here. I'd also say that due to the quick growth, management can be inconsistent. I've seen failures where people didn't take enough control over their careers, and sat working for a poor manager for too long. Amazon doesn't have a ton of parachutes for people who don't actively manage their careers. "I wonder why I haven't been promoted in the last 4 years" is viewed as a personal failure at Amazon, not necessarily a management failure. So again, people are expected to self-drive. Find exciting roles, find good managers, you can't sit and wait at Amazon for opportunities to come to you, because things are too chaotic for that to happen :) Finally, frugality can end up in "frupidity" land at times. Amazon will build beautiful new buildings (like the new Doppler building downtown), but then some teams will ask for donations to buy beers for a team event. It's baffling how some teams take frugality to such a stupid level. Overall it's a great thing to be frugal, it builds efficiency into the company as a whole, but it can be painful when some leaders end up taking it too far.

4.0
Jun 22, 2015
Recommend
CEO approval
Business Outlook

Pros

Published leadership principles and company values truly guide day to day decision making. A technology company primarily, and a retail company as well. Leadership in technology. Prefers to give teams every aspect of what they need to succeed, e.g. a team would have tech, product management, marketing, etc, and that would all go up to one person who is then responsible to succeed or fail with those resources. So no parallel team that is crucial to your success.

Cons

From the employee handbook: "We work long, hard, and smart, and two out of three doesn't count". Some groups, particularly old school groups, hold this more dearly than others and it can create a bad work/life balance where you are being effective but just arent working long enough. Most tech groups have an oncall rotation where people carry pagers or are otherwise on call 24/7 for a couple weeks at a turn. If that team has frequent trouble, you can be paged at any time with expectation of rapid turn around. Good teams manage this problem to be minimal. Great individual performance will only get you so far, you MUST impact surrounding teams to succeed. That's fine, but it starts from a relatively early level. Career path is hard.

2.0
Dec 18, 2014
Recommend
CEO approval
Business Outlook

Pros

Challenging problem space, some execs are not complete morons.

Cons

The most annoying part of working at Amazon is how people don't matter at all in this company. You are a number. No one will give a damn about training you, growing you, advancing you. What you do is completely irrelevant. You will be passed over by the cronies of your newly hired director or VP (mistresses, drinking buddies, soccer team mates, etc.). Reviews and interviews are passive-aggressive-driven beauty contests: for your success it is much more important to be "nice" with everyone and not rub anyone the wrong way rather than actually getting something done. Management is all hired from outside, almost never promoted from inside. The attrition is ridiculous also because of that. The pay and the benefits are such that those able to, leave amazon as soon as the all-cash compensation period is over, especially with a stagnant or declining stock. Those who stick around, tend to be those that cannot go anywhere else, and it shows. In my career I have never seen so many incompetent morons with the title of director or higher, spending all their time and energy trying to defend their position rather than get work done. In two years I had the team produce 100x more lines of useless planning documents that no one read or cared about than actual code. The few great people I have worked with were all in the intermediate to low levels and were all leaving or looking around. The technology stacks I have worked on were all put together with tape and wire. More than 90% of the resources were spent trying to get the stratified hacks of ten years to keep working rather than creating something new (and it was a mission critical system). The technical leadership is the division was non-existing. There may be some pocket of excellence elsewhere in the company, but after I have seen the shambles the supposed core business is in, I ran for the door at the first opportunity.

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