Amazon reviews

3.5

60% would recommend to a friend

(209,186 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

209K reviews
1.0
Mar 29, 2017
Recommend
CEO approval
Business Outlook

Pros

* Opportunity to do impactful work really quickly * Looks great on the resume. Opens up doors * Very good total compensation for first two years * Seattle summers

Cons

* Lack of empathy for what the constant drive does to employees health and lives * Leadership principals that do not mention employee well being at all * A very negative and confrontational environment that wears on you. * The company doesn't care about employee well being or work/life balance. * Seattle grey clouds almost every day in the winter, spring, and late fall * Seattle slow rain on average every day or other day in winter, spring, and late fall

5.0
Feb 27, 2016
Recommend
CEO approval
Business Outlook

Pros

1. Tremendous amount of ownership - you find a problem and want to fix it, by all means go ahead - no one will say hey that's not your job! 2. Extremely fast paced - a multi billion dollar company growing at such a fast pace - there is always enough and more to do. you have to draw your own boundaries else the work is so exciting that it can suck you in. 3. Rapid career progression - for folks who do well (top tier performers), there is plentiful opportunity for rapid career advancement. The company is growing so fast that it needs all the leaders it can get - so top performers can grow very rapidly with the company. 4. The 14 Amazon leadership principles is not just something we put on the wall, it is something we live every day by, people are evaluated on these and any amazonian who has spent more than 2-3 years in the company begins to speak a language embedded with leadership principles. This is really cool - you do what you say and you say what you do!

Cons

Related to point no. 2 above, the work can be so engrossing at times that one tends to get sucked in and your work life balance can go for a toss if you are not careful. You have to draw your own boundaries - what needs to happen now vs. what can wait till tomorrow. There is always enough and more super-exciting things to do. The culture is also very competitive (in a positive way) and Amazon has a very high hiring bar, so you are always being pushed (not necessarily by your manager but on your own) as you are comparing yourself with other super-high performers and get the drive to do more. So you have to establish your own boundaries of work-life balance!

1.0
Aug 11, 2014
Recommend
CEO approval
Business Outlook

Pros

The only reason to work here is that it will improve your future prospects of getting a better job elsewhere. Recruiters know that Amazon has a high hiring bar and employees are motivated to leave. In rare cases and for rare individuals, you will have the opportunity to build something awesome; for everyone else, it is duct tape and bailing wire to survive Christmas.

Cons

If you can work somewhere else, you most likely should. To start with, the work environment is soul crushing and more stressful than working in an airport terminal. The noise level is so great that you will need to wear headphones throughout the day. I worked in buildings which were so overcrowded that you often had to wait for three elevators to find one you could squeeze onto. I am sure that they were in violation of the fire code. For scientists, you will drain your human capital and have little opportunity to learn new skills or deepen your knowledge. Don't even ask about getting Amazon to pay for journal subscription -- you are expected to scrounge papers from friends still in academia or off the Internet. The "mentors" I had were largely useless and it is virtually impossible to earn a promotion without superhuman efforts, i.e., having no work-live balance. In addition, there is a culture of micromanagement which comes down from the top. This attitude makes it difficult to research and to solve important problems which are costing the company millions. And, this is not limited to a single manger -- I had five in two years, all of whom were worse than any manager I had in my 25-year career prior to Amazon. When you attempt to make changes, it can take six months or more of politicking and fighting the Agile/scrum schedule to launch your improvement into production. Amazon takes the leadership principles seriously, but "Deliver Results" and "Bias for Action" trump everything, even correctness. No one seems to remember who made $50MM mistakes, but they do remember who didn't deliver the XYZ feature on time by giving up endless evenings and weekends. Next, read the fine print on everything you sign. Amazon has many pernicious ways of clawing back money from you when you leave, e.g., you must stay two years to avoid repaying relocation expenses and you will only receive matching contributions to your 401(k) if you stay three years. In addition, the infrastructure is "frugal" and often unreliable. If you work in retail and need to run a query in Q4, it can take a day or more to run. Finally, when the market turns against Amazon -- and it will -- the stock will take a major haircut because of the insane P/E ratio.

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