Amazon reviews

3.5

60% would recommend to a friend

(209,262 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,262 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

209K reviews
1.0
Jul 29, 2010
Recommend
CEO approval
Business Outlook

Pros

You can bring your dog to work, you can work from home (sometimes)--which you will be doing ALL the time (NIGHTS and WEEKENDS.)

Cons

Management on ALL levels are horrid! You are just a number and unless you brown-nose, you will go nowhere. You will be working at MINIMUM, 55-70+ hours a week (NO work/life balance). You end up spending your valuable time having to constantly train new employees because of the 70% attrition rate. Here's a simple breakdown for you: -Benefits are poor -No work/life balance -No respect at all -You are just a number -You will have no social life -You'll be thrown "under the bus" by your peers and management -Don't expect to be at Amazon longer than 2 years -Discount is a joke Amazon is not the "great" place everyone thinks it is. Yes, they treat their customers great (for the most part,) but they treat their employees like dirt. I don't know many people that have been here longer than 2 years--it's a rarity. It's basically like working at Wal-mart, but online.

1.0
Jul 29, 2010
Recommend
CEO approval
Business Outlook

Pros

Decent pay, decent benefits. You can move up in the ranks if you are willing to throw people under the bus and use buzz words such as green-belt, six-sigma, standard deviation even though you don't really understand them completely.

Cons

Company motivates employees with fear and pressure. Senior management pressures associates and managers to just get the job done without offering any help or guidence. This is because the system is broken and they don't have the answers either. But instead of realizing this, they will throw you under the bus any chance they get because they fear for their reputation. Because the business model of Amazon includes very tight margins on their products, the company tries to save money everywhere; as a result, the facilities are run like sweat shops and associates are treated like slaves. In addition, equipment is very rickety and often creates safety hazards for workers. While the pay is decent, as a manager you will end up working so much overtime that your salary will be comparable to an hourly associate's (again, part of the business plan to cut costs). The retention rate for Area Managers is ridiculous--something like 2-3 months. And the reason they like to hire military is because they know veterans are likely to put up with more crap than their civilian coutnerparts. My guess is if they didn't hire military, the retention rate would be right at about 1 week. Don't be fooled by the name Amazon and the appeal that it seems to carry because it is an "innovative" dot com company. Instead, think "Online Walmart" who is actually one of their biggest (if not biggest) competitors.

3.0
Jul 29, 2010
Recommend
CEO approval
Business Outlook

Pros

The ability to make an impact at one of the fastest growing companies in the world is exciting. You are not going to find a better resumer builder.

Cons

Too much trust given to computers instead of human capital. They want algorithms to run everything and is willing to outsource much of the work to India without enough quality controls. Turnover is about 80% in 3 years.

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