Amazon reviews

3.5

60% would recommend to a friend

(209,218 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,218 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

209K reviews
4.0
Mar 3, 2010
Recommend
CEO approval
Business Outlook

Pros

Chance to take up a lot of responsibility Recognition for hard work Decent pay, but no bonuses Great managers

Cons

Even developers need to do support work Too much cost cutting over-crowded office - not enough space not enough recreation activities in office US teams have more say

4.0
Feb 26, 2010
Recommend
CEO approval
Business Outlook

Pros

* You get to work on challenging and interesting problems * The types of problems and challenges vary greatly from group to group giving you plenty of opportunities to try and learn new things, if you're looking for a change you don't necessarily have to find a new job, just a new group. * In general you get to work with really smart, competent and experienced developers that will push you. * Good compensation * Performance is generally acknowledged * Developers and principal engineers choose the platforms and technologies used, not the business teams or management. * The mantra that "it's all about the customer experience" is actually true and enforced. Whenever a tie needs to be broken on how something should work the answer to this question is usually sufficient to break it.

Cons

* Being on an on-call rotation and carrying a pager. The operational burden placed on developers varies significantly depending on what group you're in, but some groups are pretty horrific. * Middle management is often woefully ineffective (of course there are exceptions) * Compensation doesn't always correlate with performance, developers in the same level are almost always paid about the same regardless of how much they accomplish, promotion is the only guaranteed path to compensation increases. * The hiring/interview process is a complete crap-shoot, bad people get in, good people get rejected, when things break there's almost never any attempt to look at what went wrong and how to prevent it in the future. * RSU (stock) based compensation is highly variant depending on the stock price (when you are awarded the stock and when it vests can be separated by years). In some situations this is positive and some situations its negative, but cash based compensation would be more predictable. If the stock does go up one year your compensation the next year may go down in order to compensate. * As inevitable with large companies, Amazon is becoming more process oriented, this means more pointless meetings (this is often exacerbated by poor middle management who care more about process than results, and rarely take a step back to see if what they're doing is actually adding value). The weekly metrics and change management meetings that some groups have typify this problem.

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